If your website goes down for any reason, our team will quickly bring it back online.
WordPress Problem Solving
Over 20 years IT support & trouble shooting experience. No job or request is too big or too small for our WordPress experts
WordPress Updates
We help you with WordPress updates and modifications, while ensuring modifications and changes are not lost.
Template Problems
Help fixing premium, free templates, and/or theme issues causing WordPress or Mobile view to display incorrectly.
Plugin Updates
Help fixing and troubleshooting plugin update errors and plugin or theme conflicts, while not losing website data.
Shopping Cart Issues
Expert help in setting up an eCommerce Shop, converting stock from another cart, and fixing ongoing problems.
Fix Hacked Website
We Specialise in WordPress security, hack cleanup and malware removal. Get a hacked WordPress site resolved within hours.
Spam Order Attack - WooCommerce
We stop spam order fraud. If you have WordPress and/or WooCommerce shopping cart issues, we can usually resolve it same day.
One Off WordPress Support
Subscribe to our WordPress support services and gain peace-of-mind
Can’t afford a dedicated website maintenance person?
Our Monthly Maintenance Plan provides you with assistance when you need it at a fixed price.
Our Monthly Maintenance Plan provides you with assistance when you need it at a fixed price.
We work directly with you to to resolve your WordPress and eCommerce problems.
Unlimited support for a small monthly fee.
Ongoing WordPress Support
WordPress Maintenance Plan
WordPress Maintenance Plan
Monthly AUD
$139/mo
Monthly Website Maintenance and Management
(with minimum six-month subscription, paid monthly)
Unlimited Website Support and Website Maintenance Plan Includes:
Content Management Assistance
SEO Management
Emergency Website Assistance
WordPress and Plugin Help
WordPress Theme Updates
WooCommerce Assistance
Daily Offsite Database and Security Backups
Weekly malware and security scan & removal
Free 12-month Dedicated Hosting
(Minimum 6-month subscription, paid monthly)
Our Maintenance Services
Fix WordPress Problems, including updating from an older platform and website migration
Over time, every website develops coding errors. Our WordPress Technical Support & Development team knows WordPress inside out. We can quickly identify and fix any WordPress issue and get your website back online within the shortest possible time.
Adding New WordPress Features
If you need a new feature, plugin, or themed template, we can help you. Simply give us the details and our WordPress team will implement it for you.
Optimising WordPress for Better Performance
Having a fast website is essential if you want to provide your visitors with a great user experience, and to rank well in the search engines. We can assess your website, identify problems, and fix them.
WordPress Plugin and Theme Support
Broken themes, or plugins, can lead to your website not loading correctly, or causing the WordPress site to go down. Our WordPress support team will fix the problem for you.
WordPress Security
We can improve your website security, including SSL certificate, WordPress User Access Permission, and more, to minimise hacking or malware infections.
WordPress Backup
Includes regular backups to our secure servers, ensuring your website can be quickly recovered with least amount of damage.
WooCommerce Support
Our experienced developers will help you improve your WooCommerce website and online store, create/edit products, install/update plugins, and optimise your SEO.
Uptime Monitoring Service
We monitor your site’s availability 24/7 and notify you immediately if your website goes down or is inaccessible. Our support team will investigate the problem and ensure minimal downtime.
Full Website Management and Hosting Plan
Dedicated Server Hosting · WordPress & Plugin · Web Content · Shopping Cart
Subscribing to our Hosting and Website Management Plan takes the pressure off you and you can relax knowing that help is there when you need it. Full ongoing support and maintenance when you need it. If you have a problem, call us and we fix it. It’s like having your very own maintenance team on site, at a fraction of the cost.
Our Full Website Hosting Services
- We fix problems with your WordPress and other website templates and systems
- Help with plugins and the setup, updating, customisation, and design changes to your website
- Help optimising large files, images, videos, etc.
- Test and improve your website security, speed, and Google Quality Score
- Resolve hacking and intrusion problems
- Provide personal training and backup, so you can easily manage and fix problems as they arise
Our Full WordPress Support Services
Our support covers all problems, from setup, updates, design features, customisation, backup, and management of your WordPress and WooCommerce websites.
WordPress Website Migration
WordPress migration may seem like a rather straightforward process, but often you end up with lots of issues as you finish. Whether you migrate to a new hosting, a new domain name or to a HTTPS address, there will be problems you have to tackle. We can help to minimise the website downtime, and ensure all the data and emails have been backup.
WordPress Website Recovery
Just like a hard drive, your website can crash and become lost and you may lose all the files and code. Recovering and getting your business back on track after a crash can be a long and pricey process. We will help for website recover lost or old website as well as setup backup process to avoid future problem.
Poor Quality or Incomplete Website?
We can fix your WordPress website, whatever the problem, irrespective if it is incomplete, poorly coded, slow loading, or simply does not work the way you expect, we will assess the problems and fix them for you, with our guarantee it is fixed in a timely manner and to your expectations.
Fixing Hacked WordPress Website
We help in updating your website and to resolve obvious, or potential issues that could affect the security of your website.
Our team are experts in identifying weaknesses and repairing and restoring hacked WordPress websites, including scanning, removing malicious code, and helping you gain access to your dashboard.
Our team are experts in identifying weaknesses and repairing and restoring hacked WordPress websites, including scanning, removing malicious code, and helping you gain access to your dashboard.
WordPress Website Maintenance
Subscribe to our website maintenance plan and rid yourself of all the problems of managing your website. Our plans include unlimited website fixes and management, including hacking issues, content changes, upgrading for new products, videos, images, adding new categories and page changes. If you have a website problem just call any time between 8am and 7pm, 7 days a week, and your website problems will be fixed.
WooCommerce Shopping Cart Specialists
We’re familiar with almost all popular plugins, page builders, themes and integrations, as well as with the issues they can cause. On our plans, we ensure your WordPress site runs well and quickly, is always up to date, is secure and free from vulnerabilities and malware, and is backed up many times a day.
WordPress and eCommerce Problem Solving
We have over 20 years IT support & trouble shooting experience. No job or request is too big or too small
Being hacked can be an expensive process, but if you are subscribed to our monthly hosting and support plan, we identify the problem, remove any malicious coding and malware, and get your website back up and working for you. And best of all it is included in your monthly website and hosting plan.
Our hosting and maintenance plan includes unlimited website fixes. If your website is broken, we fix it. Most customers prefer to host with us, as we ensure their website is up and running and working for them.
We can also assess your Organic SEO and/or paid Google Ads to improve response levels.
Fix WordPress & WooCommerce Website
We provide complete troubleshooting solutions for WordPress, WooCommerce, Elementor and WPBakery editor.
We also provide personal one-on-one training at all levels, helping you to manage your daily tasks and marketing targets.
Why Choose Us?
Now Technology Systems is here to help you 24/7 with any WordPress website problem or service irrespective if you are a one-off customer, or a subscriber to our monthly Website Management and Hosting Plan.
- We work side by side with you remotely, to assist and help with your website and email issues.
- Investigate and fix WordPress, Email, and Plug-in Issues and updates
- Investigate and fix intrusion software and malicious malware affecting your website
- 24/7 Support (Please be reasonable, our normal hours are between 8:30 am and 7pm daily.)
- Provide WordPress user training
- Assess and provide advice in respect to your Organic SEO and/or Google Paid Ads (set up and management not included)
- If you have a problem with your website or emails, call us.
What Our Customers Are Saying About Us
Catherine Martin
Google Review
Frank and Mike from Site Design Now have been absolutely amazing they are so efficient and professional I would highly recommend them. I was let down by my previous website host/IT provider and they helped me straight away. Something I had been needed done for 12 months and was getting nowhere with my previous IT people, was done by Site Design Now in a week. They took all the stress away and made it a very easy and straight forward process. They now take care of my business and I couldn’t be happier. They are contactable and respond really quickly to resolve the issues you have. Thank you.
Sean Brennan
Google Review
From the first time I met with this business I knew they were the company to look after the development of my website, the hosting and always there to help and work through any problems that may arise which were very little.
I highly recommend if you need a website created and or hosting don’t look past these guys AAA +++
Allan Bartlett
Google Review
I have worked with Now Technology Systems for 5 years now and they are amazing. Always willing to help and always ready to talk. Thanks guys keep up the good work 🙂
Naomi Williams
Google Review
Easy to communicate with and gave me clear instructions. Worked quickly and efficiently.
Robyn Ehmen
Google Review
I highly recomment SiteDesignNow – Now technology Systems pty Ltd.
Mike and Frank have been working on my website to improve it. I am so happy with the improvements. I have been getting very positive feedback.
However most of all I am getting lots of customers!!!!
Martin Rhodes
Google Review
We recently had Frank and Mike from SiteDesignNow (Now Technology Systems) design our website. We are very happy with their service and professionalism. Both are very responsive to our enquires. Would definitely recommend this company
Kiana Park
Google Review
We used SiteDesignNOW (Now Technology Systems) to create a new eCommerce website for our flower décor business . They took the time to understand our vision and business expectations and to explain how to use the system. I can recommend SiteDesignNOW to anyone looking for a website design. They are incredible!
greatbuy pettreats
Google Review
this business and its employees have gone above and beyond to help with any problem, query or anything else I have needed. i cannot recommend them more highly. Immediate responses to any email, phone call. They are professional but even to the computer dummy like me, will explain any and every detail so that it is easily understood. Fantastic Company!
Amanda Hargreaves
Google Review
Very helpful and prompt service, nothing was too complicated! Great support too – thank you!
sean caddy
Google Review
At Darwin Plant Wholesalers, we have been using Site Design Now (Now Technology Systems) for several years and have found them to be professional, friendly, helpful and knowledgeable. We would recommend their services
Max Horton
Google Review
Recommend these guys with confidence. Listened to what we wanted and delivered exactly what we asked for. Thanks Frank and Mike.
Liz Edmonds
Google Review
A great company to work with. Easy and prompt communication. Would recommend.
Sheree Watson
Google Review
Website design – was so easy with these guys. Excellent Job!
Frequently Asked Questions
If you need a one-off quick fix due to your website going down, or a specific problem you need help with, we charge $99.00 per hour GST inclusive, with half hour increments. If we can’t fix it, you don’t get charged.
Or subscribe to our full Website Management and Premium Hosting Plan for $139.00 per month. Minimum six-month subscription, payable monthly. We work with you to manage and support your website, if you have a problem, we fix it at no extra cost.
Our Website Management and Premium Hosting Plan includes unlimited website fixes. If your site is broken, we fix it. If you need help with any WordPress or wooCommerce issue, just call, message, or email us for a quick response.
Yes, we can help you, or we can do it for you. It’s best to call us and discuss your needs, we can then provide a quick quote. We can update and customise your website to any level you choose, including fixing and installing plug-ins, adding booking systems, quoting systems, eCommerce, etc. If you need help, call us and we will respond immediately.
We can help with emergency fixes, (7 days service). Any issue (big or small) that cause problems with your website, just give us a call. Charged at $99 first hour, then in half hour increments. Note: If you have subscribed to our monthly plan, then emergency fixes are included at no extra cost to you.
Yes, we provide 7-day support and extended hours, up to 9pm, as part of our monthly website management plan. If you have an emergency and need help, call us. We respond quickly to priority issues.
When you subscribe to our monthly website hosting and service plan, and your website is hacked, we will immediately remove any malicious code, and restore your website from our latest backup, providing you are hosting with us. This alone could save more than the cost of your yearly subscription fees.
Yes, we have over 20 years’ experience designing and optimising websites for SEO.
We are not just web designers, we have are fully trained IT programmers, in a broad range of IT programming languages, and are WordPress and wooCommerce specialists.
Ask us for a quote that includes optimisation of your Organic SEO, page by page, whether you are targeting local business or nationwide. We can also manage your Google Ads (paid advertising). Call us and we can talk you through the process.
Yes, we provide a full hosting service. Our dedicated servers are based in a major, secure Brisbane datacentre. You save money by choosing our “hosting and website management plan” costing $139.00 per month. You get peace-of-mind, knowing we are there to solve any problems that arise. Suitable for all types of businesses, eCommerce stores, tradies, and professionals.
Our Service Areas
WordPress Support
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WordPress Support
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WordPress Support
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Contact Us
Now Technology Systems
Office
56 Grandview Road, Jimboomba Queensland 4280 Australia
Business Hours
Monday-Sunday 8:00am – 5:30pm
24/7 Support – info@sitedesignnow.com
Phone
Tel: 0412 606 287
Email
info@sitedesignnow.com
Please complete the form below to submit your enquiry:
WordPress Website Support 24/7
Over 20 years’ experience helping clients keep their WordPress websites updated and profitable. One-off, and low cost, all-inclusive, monthly maintenance and hosting plans. WordPress Website Support.
- Fix WordPress Problems
- Help adding Additional WordPress Features
- Optimise WordPress for Better Performance
- WordPress Plugin and Theme Support
- WordPress Security
- WordPress Backup
- wooCommerce Support
- WordPress Website Migration
- WordPress Website Recovery
- Poor Quality or Incomplete Website
- Fixing Hacked WordPress Website